The ones people actually ask

A one-off setup fee, then a monthly rate for each plaque, and that rate drops as you take more. What it comes to depends on how many plaques your floor needs and whether you want them carrying your branding instead of ours.

We price it in person, standing in the venue with a plaque on the table. Not because it is a secret — because guessing at it from a web page gets it wrong in both directions.

Yes, and it would work. It would point at one fixed link forever, tell you nothing about whether anyone used it, and be your job to set up and redo when something changes.

That is the honest difference. The sticker is cheap. The service is the product.

Month to month, thirty days' notice, no exit fee. There is a short service agreement that says what we do, what you pay and what happens if either of us stops — you get a copy before you sign anything.

The plaques stop pointing anywhere. The link runs through our system, which is exactly what lets us redirect it and measure it, so it goes quiet when the service does.

Keep the plaques. They are yours. Any reviews you collected are yours too — they live on your Google listing and have nothing to do with us.

Most modern iPhones and Androids read a tag with the screen simply unlocked. A small number of older handsets need an app opened first, and for those we can print a QR — on the back of the plaque or on a card beside it — pointed at exactly the same link. The standard plaque ships tap-only, because a code to aim at is one more thing to explain.

None of the three. The chip is passive — the customer's phone powers it for the fraction of a second the read takes. Nothing to charge, nothing to connect, nothing to install. The customer's own mobile data or your wifi loads the page after that, same as any link.

On top of the steel, not under it — NFC will not read through metal. Timber, stone, laminate and glass are all fine. We sort placement out on the walkthrough and test each plaque with a real phone before we leave.

Any time, and it is included. Menu, bookings, Instagram, a wine list, a promotion for one weekend and back again on Monday. We change it on our end — nobody touches the plaque, and nothing gets reprinted.

Yes. Custom plaques carry your logo, colours and wording, printed to the same spec, for a small monthly addition per plaque. Most venues start standard and switch once they have seen a month of numbers.

More than you think. They cost us a few dollars each and the whole thing works better with one on every table than one by the register — the per-plaque rate is built so that saturating a room is the sensible choice rather than the expensive one.

No. Both break Google's policies, both get listings penalised, and neither survives a customer reading them. We remove the friction for real customers leaving real reviews. That is the entire mechanism.

Not by default, and we will not help you make it do that. Sending only happy customers to Google — review gating — breaches Google's policies and sits badly with Australian consumer law.

So new accounts start with every rating going straight to Google. If you turn on private routing later, the feedback page still carries a public review link, so a customer who wants to say it publicly always can.

You will hear about the bad experiences either way. The question is whether you hear about them from the customer on the day or from Google a week later. Venues that read the private notes and act on them tend to see the public rating go up, not down.

Your review count today is a number. In sixty days it is a different number, and every tap in between is in the dashboard with a date on it. It is the one thing on this website you can check without us.

That a tap happened, on which plaque, and when. Not who they are. If someone leaves private feedback we hold what they typed and any contact detail they chose to give, and that is passed to you. Full detail is in the privacy notice.

Us, directly, on 0481 118 358. We are in Brisbane, we installed it, and there is no support queue between you and the person who set it up.

The plaques post anywhere in Australia and the software does not care where you are. The in-person walkthrough and install is a Brisbane and Gold Coast thing for now — if you are further out, we will do the setup remotely and send them ready to place.